Welcome to ESG Support Center
We provide one-on-one technical support, extended online documentation, security advisories, and tools for resolving technical issues to ensure customers have maximum protection.
Enigma Software Group USA, LLC.
2803 Gulf to Bay Blvd.
Clearwater, FL 33759
Before you submit a support ticket, we suggest that you read our online documentation for answers to many commonly asked questions. If you don't find an answer to your specific problem, we encourage you to address any questions, comments, and concerns via our customer ticketing system.
Need Help? Submit a Support Ticket
Attention! Submitting support tickets is only for customers who purchased our products.
To submit a customer support ticket, you have two options:
- Option #1: Open your SpyHunter > go to Spyware HelpDesk > and click on the "Submit a Support Ticket" button.
- Option #2: Click here to log in to the "My Account" or log in using the login box shown on the right side of our site's header. Next, in the "My Account" sidebar, click on the link "Open a new support ticket".
Your username and password was sent to you via email when you purchased our product(s). Your username is the email account you used to purchase the product(s).
Once you've submitted a support ticket, an ESG support technician will contact you within 48 hours.